What is the delivery time?
The delivery time is between 7 to 15 business days, depending on the location. If there are delays due to customs, these will not be counted within the delivery period.
Can I exchange or return a product?
Yes, you can request an exchange or return within 30 calendar days after receiving the product. Please check our exchange and return policy for more details.
How can I track my order?
You can track your order using the tracking code sent via email, which will be available within 5 to 10 business days after the order confirmation.
How can I contact support?
If you need help, contact us by email at sac@zylon.com. Our support team is available from Monday to Friday, 8:00 AM to 5:00 PM, and we will respond within 72 business hours.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and online payment platforms. Transactions are securely processed through our payment platform.
Do the prices include taxes and fees?
Product prices do not include import duties or additional taxes that may be charged by customs, depending on your country.
How can I cancel my order?
You can cancel your order within 30 calendar days after purchase, according to our cancellation and refund policy.
Is my data secure?
Yes, Zylon guarantees the security and confidentiality of your data. We use the latest technologies to protect your personal and payment information. Please refer to our privacy policy for more details.